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TERMS & CONDITIONS

 

 Shipping Information

We make a reasonable effort to ship your order as quickly as possible.  Items ordered together are not necessarily shipped together.

Orders can  be placed at our online store or for special orders by email, phone and Fax. Check your state and local laws before ordering, some items we sell are restricted in certain jurisdictions. By ordering, the buyer certifies that he/she has checked all state and local laws and can legally buy and own the item.

By purchasing Hi-desertdog LLC products you release us from any and all legal liability, and assume any and all responsibility for their safe installation and usage. You retain any and all responsibility for your own actions . We reserve the right to refuse any orders for any reason.

When mailing a payment, please notify us by email at this address ( sales@hi-desertdog.com), that the payment is being mailed. Also include a copy of the order form with the payment. 

We do not ship or accept orders outside of the United States
without prior arrangement.

Returns & Exchanges:




Hi-desertdog has a 100% satisfaction guarantee! If our product does not meet your expectations, return it for a refund or exchange within seven (7) days of delivery. Shipping charges are not refundable and we can not accept returns on special order items. All returns must be in new, unused, and saleable condition. Ship the item back to us, fully insured, using UPS ground or USPS mail, no express or overnight etc unless you pay for it. Items that have been modified or altered cannot be returned. Please include a copy of the original invoice with the item. Returns can be subject to a 15% Restocking Fee.
 
Contact us before returning an item at  sales@hi-desertdog.com .  Ship the package to the following address:
 
Hi-desertdog LLC
12490 State Route 400
Unionville NV 89418 
 
If we made an error with your order, we will pay to have the item shipped back to us and ship the correct item to you ASAP, we won't pay express or overnight rates though.
 
 

 

 

 

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